01
Microsoft 365
Your entire Microsoft 365 tenant, administered, secured and supported as one.
Managed IT & Microsoft 365 · Cape Town
We manage and secure the IT your business runs on.
Blackhill Technologies runs and protects Microsoft 365 and on-premises environments for businesses across South Africa, from identity and devices to servers, networks and the policies that hold them together.
The stack we run every day
- Microsoft 365
- Intune
- Microsoft Defender
- Exchange Online
- SharePoint
- Windows Server
- Active Directory
- Power BI
02
Remote & On-Premises
The servers, directories and networks behind your operation, kept stable and current.
03
Consulting Services
Senior guidance to plan, secure and modernise, before you commit budget.
04
IT Assessments
Independent reviews that surface risk and cost before they find you.
Why Blackhill
Built for businesses that cannot afford surprises
One point of accountability
One team owns the whole estate: cloud, on-premises, network and end user. No vendor ping-pong when something breaks.
Security as the default
Identity, patching, backup and monitoring are part of the baseline, not an upsell. Every environment we run is held to the same posture.
SLAs in writing
Response times and scope are documented before we start. You know exactly what is covered and how fast we move.
How we engage
From assessment to steady state
Whether we inherit an environment or build one, every engagement follows the same four disciplines.
Assess
An independent review of your security posture, infrastructure, endpoints and performance. You get documented findings and a prioritised plan, not a sales pitch.
Stabilise
We close the gaps the assessment surfaces: patching, backup and recovery, identity hygiene, firewall and security policies.
Manage
Day-to-day administration, monitoring and helpdesk under a defined SLA. Microsoft 365, servers, networks and devices, run as one environment.
Improve
With operations stable, the work turns to what is next: cloud strategy, cybersecurity maturity, Power BI reporting and properly managed IT projects.
Service levels
Cover that matches the cost of downtime
Basic
Business-hours support with defined response SLAs. For environments that can absorb a short wait.
- Business-hours coverage
- Defined response SLAs
- Reactive support
Premium
24/7 cover with proactive monitoring, for businesses that do not keep office hours.
- 24/7 support
- Priority response
- Proactive monitoring
Enterprise
Custom SLAs, a dedicated support team and advanced security monitoring, shaped around your compliance and uptime requirements.
- Custom SLAs
- Dedicated support team
- Advanced security monitoring
Not sure which fits? Talk it through with us.
Built by Blackhill
Alongside managed services, we build software. See what is in the marketplace.